Privacy Policy
Last Updated: March 17, 2025
Introduction
At Bloom & Build Integrative Psychiatry ("we," "our," or "us"), we understand the importance of your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Complete intake forms or questionnaires
Schedule appointments
Register for an account
Subscribe to our newsletter
Contact us with inquiries
Participate in surveys or promotions
This information may include:
Name, email address, phone number, and mailing address
Date of birth
Emergency contact information
Insurance information
Health information relevant to your care
Payment information
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
IP address
Browser type and version
Operating system
Referring website
Pages you view
Time spent on pages
Links you click
Date and time of your visit
How We Use Your Information
We use the information we collect for various purposes, including:
Healthcare Services
To provide and manage your mental health care
To communicate with you about appointments and treatment
To process insurance claims and payments
To improve our services and treatment approaches
Administrative Purposes
To manage our website and ensure proper functioning
To analyze website usage and improve user experience
To respond to your questions and comments
To send you newsletters or other communications (with your consent)
To comply with legal obligations and professional standards
Information Sharing and Disclosure
We respect your privacy and are committed to maintaining the confidentiality of your personal information. We may share your information in the following circumstances:
Healthcare Operations
With other healthcare providers involved in your care, with your consent
With your insurance company to process claims
With third-party service providers who help us operate our practice (e.g., electronic health record systems, scheduling software)
Legal Requirements
To comply with applicable laws and regulations
To respond to lawful requests from public authorities
To protect our rights, privacy, safety, or property
In connection with a business transfer, such as a merger or acquisition
All third parties with whom we share information are required to protect your personal information in a manner consistent with this policy and applicable law.
Special Notice Regarding Health Information
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices that provides more detailed information about how we handle protected health information. This Notice of Privacy Practices is available upon request and is provided to all patients.
Your Rights and Choices
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information, including:
The right to know what personal information we collect, use, and share
The right to request access to your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information (subject to legal limitations)
The right to opt-out of the sale or sharing of your personal information
The right to limit the use and disclosure of sensitive personal information
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small text files that are stored on your device when you visit a website. They help us improve your experience by:
Remembering your preferences
Understanding how you use our website
Personalizing content
Measuring the effectiveness of our site features
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Bloom & Build Integrative Psychiatry
Email: info@bloomandbuild.com
Phone: 408-800-5363